12 years ago, ESC started out with a simple vision – to set a new standard for the industry by delivering world-class facility maintenance and janitorial services with state of the art equipment and expertly trained, highly motivated employees.
Today, ESC is proud to be regarded as a national industry leader, with over 100 years collective management experience, known for our commitment to our customers, employees, community and environment.
At ESC, we truly believe that it’s not just what we do, but how we do things and why. We call this the “ESC Difference” and it’s the reason we deliver a dramatically superior experience for you, your buildings, your tenants and their customers. True devotion to our customers’ needs is in our company DNA.
From the beginning, we recognized that in order to deliver quality service we needed the best trained and most experienced regional support staff in the industry; and a regional management team empowered to make decisions. ESC’s “local touch” is delivered by ongoing, personal, hands-on interaction with our customers, providing the best response and follow through in the business. Our employees and managers work where they live. They shop, visit, attend and often use the facilities we serve, including the Philadelphia region (where our corporate headquarters are located), Boston, Chicago, Washington DC/Baltimore, Los Angeles and San Francisco.
Combine our dedicated staff with an operating system customized to meet the individual needs of each customer, and you’ve got a service-oriented company like no other. Our compliance program and advanced technology ensure quality control in all that we do. Exceptional performance is in the details, and we are passionate about delivering on that promise.
What’s ahead for the next 12 years? We pledge to continue to provide our customers with the best value, service, technology, communication, response, action and follow through for your contract service investment.
ESC pledges to continue to be a leader in Green Cleaning and Sustainable practices. We are conscious of how we impact the Earth, of our customer’s and employee’s safety, and of how we can utilize better materials that provide better overall value. We are proud to be part of the pilot of the Green Janitor Education Program that launched in California at longtime client and TOBY award winning partner, Constellation Place. The Green Janitor Education Program provides hands-on environmental education curriculum for janitors to address the energy management and green cleaning practices of commercial buildings and was designed in collaboration with the U.S. Green Building Council – Los Angeles (USGBC-LA), the Building Owners and Managers Association of Greater Los Angeles (BOMA-GLA), industry experts, building owners and the janitor’s union (SEIU-United Service Workers West).
There’s a reason that ESC has the highest customer retention levels in the business. Our service delivery will continue to be unmatched by any of our competitors. We will continue to be known as the best company in our industry to work for, where our employees and customers seek us out for embracing innovation.
Our people, our passion, our performance – it’s the ESC Difference and it’s who we are.