Ready to Start Your Management Career?

Join the ESCFederal TeamAre you ready to start your career with the ESCFederal team?

We’re looking for motivated, quality-driven individuals at all levels to join our team.

ESCFederal is national, fully-integrated building services provider. We believe that our people are our most important assets and are the reason we have the highest customer retention rates in the industry. Our people and our company take pride in delivering world-class building operations, facility maintenance and janitorial services.

We provide careers, not just jobs

We offer competitive pay and benefits that meets or exceeds the industry standards. Our people, our passion and our performance are the core values of our company. We treat each of our employees as an extension of our family and work hard to ensure your success!

Are you ready to start your career?

In addition to the below opportunities we are ALWAYS on the lookout for talented Project Managers and Regional Operations Managers across the country!

We are currently looking for:

  • Regional Operations Manager – Houston, TX
  • Regional Operations Manager – Denver, CO
  • Project Manager – Dallas, TX
  • Project Manager – Atlantic City, NJ
  • Bi-Lingual (Spanish) HR Assistant – West Chester, PA

Regional Operations Managers are expected to be an ESCFederal representative embracing the mission, vision, corporate culture and values of our company. They are key in communicating our story throughout the organization and marketplace. Regional Operations Managers guide and direct the activities of Project Managers assigned to each specific location throughout their region and are responsible and accountable for the operations of their region. Travel will be required.

For more information about joining our team, please contact us via email or telephone at 1-800-610-2210.

 

Posted in Career

We’re Growing! Ready to Join Our Team?

escfederal_job_opportunity_180Have you heard? ESCFederal is hiring!

We are a fully integrated building services provider known for the highest customer retention levels in the industry. Quality is not just a catch-phrase at ESCFederal, it’s in our company DNA. We’re looking for motivated, quality-driven individuals at all levels to join our team.

We are a national, privately-held, leading employer and provider of janitorial, and maintenance services. We deliver world-class building operations, facility maintenance and janitorial services by providing clients with state of the art equipment and expertly trained highly motivated employees!

We believe that people are our most important assets.

To best serve our customers, we must first invest in the best training in the industry for all our team members; to provide careers, not just jobs. Our internal training and safety programs teach the skills needed to provide the level of performance our customers expect while establishing a strong foundation for advancement and success at ESCFederal.

Why join our team?

We offer competitive pay and benefits that meets or exceeds the industry standards. Our people, our passion and our performance are the core values of our company. We treat each of our employees as an extension of our family and work hard to ensure your success!

Ready to start your career with ESCFederal?

We are ALWAYS on the lookout for talented Project Managers and Regional Operations Managers across the country!

Currently, we have a number of career opportunities including the following:

We are currently looking for a Facilities Manager. The ideal candidate will be trained in and possess a working knowledge of electrical, mechanical, HVAC and Plumbing systems. The ideal candidate can troubleshoot, to the component level, air handlers, lighting and lighting controls, irrigation systems, hydraulic actuators, pumps and pump controls.

We are currently looking for Regional Operations Managers in CO and TX. We are looking for Project Managers in TX, CA, TN, MN, CT, GA and FL. Regional Operations Managers are expected to be an ESCFederal representative embracing the mission, vision, corporate culture and values of our company. They are key in communicating our story throughout the organization and marketplace. Regional Operations Managers guide and direct the activities of Project Managers assigned to each specific location throughout their region and are responsible and accountable for the operations of their region. Travel, on occasion, will be required.

For more information about joining our team, please contact us via email or telephone at 1-800-610-2210.

 

Posted in Career

3 New Year’s Resolutions for Facility Managers

new-years-resolutions-for-facility-managers_180_110Here are a three New Year’s tips to help your facilities look their best, streamline your budget and improve your operational health.

1. Take a Walk
Inspection checklists and quality assurance reports are critical tools to prevent injuries, record hazards for corrective action and keep your facilities looking their best. However, there comes a time when you need to put down your phone, leave your desk and walk the facility yourself. There is no substitute for regularly conducting site inspections to maintain quality control.

2. An Ounce of Prevention
The great thing about preventative maintenance is that it is performed while the equipment is still working, helping prevent unexpected (and costly) breakdowns. We all know that we should be adhering to preventative maintenance schedules, but all too often it falls to the bottom of our priority lists in the hustle and bustle of daily activities. Make preventative maintenance one of your New Year’s resolutions. As a result of an effective preventative maintenance program, you can improve operational efficiency and save yourself from unanticipated and costly repairs. Preventative maintenance can save you 33-50% in equipment maintenance expenses!

3. Go Green
Being environmentally responsible not only protects employees, tenants and customers, it can also add up to long-term cost-savings. The janitorial services industry has made huge strides to reduce the impact on the environment on a daily basis. This implementation and promotion of more environmentally-friendly chemicals, energy-efficient equipment, water reduction, chemical-free products, recycled paper, reduction of pollutants and microfiber all aid in support of environmental initiatives. Plus, tenants are increasingly demanding owners conform to high performance green cleaning standards and LEED Certification. LEED Certification demonstrates an owner’s commitment to using resources widely and creating occupied spaces that are healthy and sustainable.

Posted in Customer Experience, Green, Janitorial, Safety, Sustainability

Wishing you a very Happy Holiday!

1-escfederal-holiday

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Smarter Inspections, Better Quality Control

inspectionAn effective quality assurance program is essential to not just measuring, but to continuous improvement in janitorial performance. Smarter inspections offer better quality control.

Today, advancements in technology have allowed for useful alternatives with much lower costs than in the past. Smart Inspect is one of those programs. Smart Inspect software is configured to your facility’s exact cleaning specifications. Everything is digital! With only a touch on the device’s display screen, you can select locations, buildings, rooms and area types specific to your facility.

Janitorial maintenance details are imputed into a handheld device and then uploaded to a PC. Results are provided to the Account Manager so they can review the findings with the crew, and take corrective action, if necessary. A copy is also given to the client. This is a valuable tool for assisting in building maintenance continuous improvement. Smart Inspect has key performance indicators related to a percentage of tasks performed in an acceptable manner. Other features of this software include crew scheduling, estimating, job completion monitoring and job tracking.

The best way to prevent problems is to build a quality assurance cycle into your cleaning program. Part of the cycle will be to perform routine cleaning inspections, but you should also then spend time going through the data that you have collected. Take advantage of any available reports and drill down into the data to see what the true root causes of cleaning quality issues might be. Once you know what the issues are, then make the necessary corrections and adjustments within your program or staff. Most likely, some issues will pop up each month due to many different factors, but by maintaining a quality assurance cycle with Smart Inspect, the most major issues should be put to rest and prevented.

smart-inspectionSmarter inspections, better quality control and improved performance are the reasons ESC has adopted Smart Inspect to better ensure superior customer service and deliverables.
In addition to rigorous quality assurance programs and supervisor spot inspections, our regional managers visit each facility at least once per month for onsite visual inspection to ensure the highest standards are not only met but exceeded.

Posted in Customer Experience, Janitorial

Do you know who is cleaning your building?

who-is-in-your-buildingDo you really know who is cleaning your building at night? You may never get the chance to see or interact with your night time janitorial team. So how can you be assured that the people servicing your building are worthy of your trust? Here are three tips to ensure peace of mind about the identity of your nighttime cleaning crew.

  1. Confirm the name of the company that is servicing your facility. If the company with whom you have contracted and carefully vetted has subcontracted any portion of the work, make sure it is disclosed. You’ll want to investigate the reputation of the subcontracted company, how long they have been in business, their certifications and capabilities. You have a right to know the names of nighttime janitorial crew and for whom they are working.
  2. Make sure the company you hired runs background checks and drug testing on all team members (and is willing to provide documentation to that effect upon demand).
  3. It’s important that the company servicing your building is fully bonded and insured. You never know when an accident might happen.

A commercial janitorial company should be a partner that you can trust. If you ever have questions about the work being performed, the quality of the work, or who is performing the work, you should contact your service representative immediately for resolution. If the company is unwilling to provide the information you request, it may be time to start looking for a commercial janitorial partner who understands how the importance of trust and transparency.

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Benefits of Commercial Pressure Washing

gum-on-bottom-of-shoeCommerical pressure washing exterior building facades, entrances, sidewalks and windows will lift the dust and grime to make your property shine. Regular commercial pressure washing of your exterior will keep your building looking fresh, welcoming and professional for your tenants and their visitors.

Other benefits of pressure washing include the removal of graffiti, gum, dust, mildew, dead bugs and unsightly bird droppings.

But, commercial pressure washing will do more than enhance your building’s exterior appearance, it can also help delay the need for expensive and time consuming restoration. Certain building materials, like brick, can deteriorate over time if bird droppings (which are acidic), grease and mildew are not removed.

Areas we recommend for commercial pressure washing include:

• Windows and building facades
• Windows
• Parking lots
• Parking garages
• Walkways
• Post-construction clean up
• Graffiti removal
• Gum removal

Today’s advanced pressure washing techniques will safely remove dirt, grime, gum, rust, oil, grease, mold, mildew and more. There are even terrific Green power washing solutions!

To learn more about the benefits of commercial pressure washing or how we can help keep your offices, facilities and properties in top condition, contact us today for a FREE service analysis.

Posted in Janitorial | Tagged , , , , , , , , ,

Our People Are Your Best Assets

DayPorterConstellationExceptional customer service is not just about the customer – it’s about the people. In today’s economy, there is always a competitor who will find a way to do what you do cheaper and faster. More often than not, though, especially when it comes to the janitorial industry, you get what you pay for. Less expensive is not always better. It’s people who make the critical difference in whether your company delivers poor or exceptional service.

One of the best investments a company can make is in its people. We believe that in order to best serve our customers we need to invest in the best training in the industry for all our team members; to provide careers, not just jobs. People are more than commodities; they are our – and your – most important assets. We believe that by investing in highly motivated people, we will provide safer, more quality-drive, better value-oriented services.

We also believe that communication needs to happen regularly and often with team members at all levels. A 2014 study in About.com found that the top three reasons people quit a job are communication related. If you are not regularly communicating with your customers as well as your team members at all levels asking for feedback about how to improve services, you won’t know what to fix until it’s too late. Without open communication, you’ll lose customers and good people. Not only is it important to communicate that people are valued, but we want an opportunity to address and issue before it becomes a problem.

True devotion to our customers – and to our people – is in our company DNA. We are proud to be known as the best company in the industry to work for, where employees and customers seek us out for embracing innovation in an industry where innovation is rare.

Posted in Customer Experience, Janitorial

3 Summer Janitorial Cleaning Tips

Summer JanitorialIn summertime, the living may be easy, but summer janitorial is busy! For retail and lifestyle centers, summer is a high traffic season. Commercial properties battle dust and allergens. And university and educational facilities require deep cleaning for their short off season. Whether your facility is indoors or outdoors, here are 3 summer janitorial tips we recommend to keep your property from singing the summertime blues.

Summer Janitorial Floor Care

Every visitor who sets foot in your building is bringing with them dust, allergens, dirt and other outdoor debris. Additional foot traffic will also bring extra scuffs, spills and gum, not to mention the wear and tear on carpets and floors. This is a good time to evaluate cleaning equipment for maintenance or replacement, including vacuums, floor buffers and gum removers. Seasonal deep cleaning will remove dirt, stains, and allergens, as well as extend the life of your floors.

Summer Janitorial Window Cleaning

This is the time of year to enjoy the sunshine. That means windows – interior and exterior – need to be sparkling clean to let in natural light. Sunshine can put a spotlight on dust, cobwebs and other debris so it’s important to have the right equipment to dust, replace lightbulbs and air filters and address other high area maintenance.

Summer Janitorial Power Washing

Pressure washing exterior building facades, entrances, sidewalks and windows can really help your facility sparkle and shine. It will also remove graffiti, gum, dust, dead bugs and unsightly bird droppings. Don’t forget parking garages, too!

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National Reach. Local Touch.

national reach local touchWe often talk about our national reach, local touch. But what does that really mean?

It means that ESC and FBS are one family of companies with a relentless passion for being customer-focused. We offer janitorial and facility maintenance services in over 33 states utilizing best practices. Our goal is to deliver not just great service, but the best service in the industry. True devotion to our customer’s needs is in our company DNA.

People are the heart and soul of our business. We believe that in order to best serve our customers we need to first invest in the best training in the industry for all our team members. We strive to offer our people careers, not just jobs. We employ highly motivated people locally who take pride in their work and in making your facility shine. We have an amazing team of regional managerial teams who are empowered to make good decision quickly. We have an executive team with over 100 years of combined management experience who make a point to regularly visit each customer and every facility.

From informal barbeques with building security and administrative staff to regular touch base meetings, we believe it’s important to truly get to know our customers, their teams and their buildings. We believe that devotion to customer service means nurturing long-term relationships with our customers. While some of our competitors only step in if there is a problem or contract renewal, we are committed to regularly meeting throughout the year. We have rigorous quality assurance programs to ensure that the highest standards are not only met, but are exceeded. If ever there is a problem, an executive manager will be at your facility in 2 hours or less. No other company offers that local dedication to customer service.

As Founder & President Todd Videon says, “Getting it right every day is very important to us. You’re only as good as your last 24 hours.

There is a reason why ESC has one of the highest customer retention levels in the business – our people, our passion and our performance. At ESC, we truly believe that it’s not just what we do, but how we do things and why. We believe that our national reach, local touch philosophy delivers a dramatically superior experience for you, your buildings, your tenants and their customers.

Posted in Customer Experience, Janitorial, Safety