Author Archives: ESCFederal

Improve Your Business and Reduce Your Risk – Integrated Facility Services

The industry trends are clear, Integrated Facility Services offer single-source, streamlined contract solutions that reduce your risk, improve your business, increase cost savings and ensure the well-being of your portfolio and your people. We believe that effective facility services solutions … Continue reading

Posted in Integrated Facility Services

$9.4 Billion Reasons to Combat the Flu in Your Building

This year’s flu season has been one of the most intense in over a decade. And while the good news is that we may be past the worst, we’re not out of the woods yet. Widespread flu activity is still … Continue reading

Posted in Janitorial

Bold Predictions for Retail Trends in 2018

We’re making bold predictions for retail trends in 2018. We’re forecasting more growth, more consumer confidence and more hope for the industry. The beginning of 2017 heralded the “retail apocalypse” (so much so, the term even garnered its own Wikipedia … Continue reading

Posted in Customer Experience | Tagged , , , , , , , , , , , , , , ,

5 Reasons We Appreciate Our Customers

As we celebrate the Thanksgiving season, it’s a time to reflect for all that we are grateful. Below are the top 5 reasons we appreciate our friends and family – and our customers. 1) Teamwork – Michael Jordan once said, … Continue reading

Posted in Customer Experience

Meet our Team

Our People. Our Passion. Our Performance. With national reach and local touch, our regional management team personally visits every facility monthly for a quality assurance assessment. Because we believe in getting it right every day for our customers, our staff … Continue reading

Posted in Customer Experience

Benefits of Integrated Facilities Services

There are many benefits of an integrated facilities services program. A single-source provider has the training, technology, efficiencies and experience to provide asset management and engineering services designed to extend the operating life of your capital investments. More importantly, they … Continue reading

Posted in Customer Experience, Janitorial, Sustainability | Tagged , , , , , , , , , , , ,

ESCFederal Teams Stand Houston Strong, Prepare for Irma

We always say that people are the heart of our company, driving our passion, our performance, and our commitment to our clients. Never has this been more true than during Hurricane Harvey in Houston. Our team members in Houston truly … Continue reading

Posted in Community Interest, Customer Experience, Janitorial, News, Safety

The Invisible Work of the Commercial Janitorial & Facility Maintenance Industry

There is a certain invisible factor to janitorial and maintenance teams. The better job your commercial janitorial partner is doing, the less you will notice their efforts, but if the relationship doesn’t meet expectations… Continue reading

Posted in Customer Experience, Janitorial

World Class Customer Service Isn’t a Myth

World class customer service isn’t a myth, and it doesn’t happen by accident. World class customer service takes intentional thought, consistent reinforcement and constant communication. Aristotle once said, “Excellence is never an accident. It is always the result of high … Continue reading

Posted in Uncategorized

Pros and Cons of Outsourcing Janitorial Services

Outsourcing commercial janitorial services has become increasingly common for large facilities who are looking to improve professionalism and add value, while reducing labor budgets. While weighing how to increase operational efficiencies, keep within budgets and utilize fewer resources, many facility … Continue reading

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