Category Archives: Customer Experience

Bold Predictions for Retail Trends in 2018

Posted on January 23, 2018 by ESCFederal

We’re making bold predictions for retail trends in 2018. We’re forecasting more growth, more consumer confidence and more hope for the industry. The beginning of 2017 heralded the “retail apocalypse” (so much so, the term even garnered its own Wikipedia … Continue reading →

5 Reasons We Appreciate Our Customers

Posted on November 14, 2017 by ESCFederal

As we celebrate the Thanksgiving season, it’s a time to reflect for all that we are grateful. Below are the top 5 reasons we appreciate our friends and family – and our customers. 1) Teamwork – Michael Jordan once said, … Continue reading →

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Meet our Team

Posted on October 11, 2017 by ESCFederal

Our People. Our Passion. Our Performance. With national reach and local touch, our regional management team personally visits every facility monthly for a quality assurance assessment. Because we believe in getting it right every day for our customers, our staff … Continue reading →

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Benefits of Integrated Facilities Services

Posted on September 18, 2017 by ESCFederal

There are many benefits of an integrated facilities services program. A single-source provider has the training, technology, efficiencies and experience to provide asset management and engineering services designed to extend the operating life of your capital investments. More importantly, they … Continue reading →

Posted in Customer Experience, Janitorial, Sustainability | Tagged commercial facilities managment, commercial facility management, facilities maintenance, facilities services program, facility maintenance, facility management, IFS, IFS program, integrated facilities service, integrated facilities services, integrated facility service, total facilities service, total facility services | Comments Off

ESCFederal Teams Stand Houston Strong, Prepare for Irma

Posted on September 8, 2017 by ESCFederal

We always say that people are the heart of our company, driving our passion, our performance, and our commitment to our clients. Never has this been more true than during Hurricane Harvey in Houston. Our team members in Houston truly … Continue reading →

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The Invisible Work of the Commercial Janitorial & Facility Maintenance Industry

Posted on August 11, 2017 by ESCFederal

There is a certain invisible factor to janitorial and maintenance teams. The better job your commercial janitorial partner is doing, the less you will notice their efforts, but if the relationship doesn’t meet expectations… Continue reading →

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5 Ways the Internet of Things (IoT) is Transforming the Janitorial Industry

Posted on May 17, 2017 by ESCFederal

The Internet of Things (IoT) is transforming the world around us – even the janitorial industry. But, first, what is the IoT? Every day “smart” Internet-connected devices are being used to extract data and help analyze insights about the world … Continue reading →

Posted in Customer Experience, FM Technology, Janitorial, Sustainability | Tagged commercial janitorial, commerical janitorial, commerical janitorial best practices, commerical janitorial services, facilities, facility management, Internet of Things, internet-connected devices, internet-connected HVAC, IoT, IoT sensors, IoT soap dispenser, IoT soap dispensers, janitorial supplies, janitorial supply monitori, janitorial supply monitoring, management, motion-controlled soap dispenses, next generation paper towel dispensers, predictive maintenance, robot floor scrubber, robot vacuum, robot vacuums, robotic floor scrubber, self cleaning robot, self-cleaning robots, trash can lid sensor, virtual restroom monitor | Comments Off

Benefits of Commercial Pressure Washing for Parking Garages

Posted on March 16, 2017 by ESCFederal

A parking garage is often the first and last impression of your facility. Today’s commercial pressure washing will remove the grease and grime to help make your exterior parking garages, parking lots, sidewalks and entryways as inviting as your interior. … Continue reading →

Posted in Customer Experience, Green, Janitorial, Safety | Comments Off

Norovirus – Disinfecting Alone is not Enough

Posted on February 14, 2017 by ESCFederal

The colder, winter months are peak season for influenza and norovirus, which is often mistaken for the stomach flu, leading to vicious bouts of cramping, nausea, vomiting and diarrhea. The CDC estimates that each year norovirus causes 19 to 21 … Continue reading →

Posted in Community Interest, Customer Experience, Janitorial, Safety | Tagged 3 step cleaning process, cost of sick days, Flu, flu contamination, flu season, germs, influenza, ISSA, ISSA Value of Clean, norovirus, norovirus contamination, norovirus disinfecting, sanitizing vs disinfecting, sanitizing vs disinfection, spread of flu, spread of germs, spread of norovirus, stomach flu, surface contamination, value of clean | Comments Off

3 New Year’s Resolutions for Facility Managers

Posted on January 5, 2017 by ESCFederal

Here are a three New Year’s tips to help your facilities look their best, streamline your budget and improve your operational health. 1. Take a Walk Inspection checklists and quality assurance reports are critical tools to prevent injuries, record hazards … Continue reading →

Posted in Customer Experience, Green, Janitorial, Safety, Sustainability | Comments Off

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