Category Archives: Customer Experience

Meet our Team

Our People. Our Passion. Our Performance. With national reach and local touch, our regional management team personally visits every facility monthly for a quality assurance assessment. Because we believe in getting it right every day for our customers, our staff … Continue reading

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Benefits of Integrated Facilities Services

There are many benefits of an integrated facilities services program. A single-source provider has the training, technology, efficiencies and experience to provide asset management and engineering services designed to extend the operating life of your capital investments. More importantly, they … Continue reading

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ESCFederal Teams Stand Houston Strong, Prepare for Irma

We always say that people are the heart of our company, driving our passion, our performance, and our commitment to our clients. Never has this been more true than during Hurricane Harvey in Houston. Our team members in Houston truly … Continue reading

Posted in Community Interest, Customer Experience, Janitorial, News, Safety

The Invisible Work of the Commercial Janitorial & Facility Maintenance Industry

There is a certain invisible factor to janitorial and maintenance teams. The better job your commercial janitorial partner is doing, the less you will notice their efforts, but if the relationship doesn’t meet expectations… Continue reading

Posted in Customer Experience, Janitorial

5 Ways the Internet of Things (IoT) is Transforming the Janitorial Industry

The Internet of Things (IoT) is transforming the world around us – even the janitorial industry. But, first, what is the IoT? Every day “smart” Internet-connected devices are being used to extract data and help analyze insights about the world … Continue reading

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Benefits of Commercial Pressure Washing for Parking Garages

A parking garage is often the first and last impression of your facility. Today’s commercial pressure washing will remove the grease and grime to help make your exterior parking garages, parking lots, sidewalks and entryways as inviting as your interior. … Continue reading

Posted in Customer Experience, Green, Janitorial, Safety

Norovirus – Disinfecting Alone is not Enough

The colder, winter months are peak season for influenza and norovirus, which is often mistaken for the stomach flu, leading to vicious bouts of cramping, nausea, vomiting and diarrhea. The CDC estimates that each year norovirus causes 19 to 21 … Continue reading

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3 New Year’s Resolutions for Facility Managers

Here are a three New Year’s tips to help your facilities look their best, streamline your budget and improve your operational health. 1. Take a Walk Inspection checklists and quality assurance reports are critical tools to prevent injuries, record hazards … Continue reading

Posted in Customer Experience, Green, Janitorial, Safety, Sustainability

Smarter Inspections, Better Quality Control

An effective quality assurance program is essential to not just measuring, but to continuous improvement in janitorial performance. Smarter inspections offer better quality control. Today, advancements in technology have allowed for useful alternatives with much lower costs than in the … Continue reading

Posted in Customer Experience, Janitorial

Do you know who is cleaning your building?

Do you really know who is cleaning your building at night? You may never get the chance to see or interact with your night time janitorial team. So how can you be assured that the people servicing your building are … Continue reading

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